We engineer the highest quality carbon fiber products in the world for an uncompromised ride experience, and we back it up by providing the best possible service and support. For the original owner of an authentic ENVE product, we provide an industry leading FIVE-Year Manufacturer’s Warranty and Lifetime Loyalty Guarantee.
We warrant all products to be free from defects in materials or workmanship for five years from the original purchase date (valid proof of purchase required).
We design our products to be used every day. At ENVE, we ride and race hard and we expect you to do the same. Consider yourself a part of the ENVE family when you purchase our products, and rest assured that we will cover impact damage from riding.
Modified, misplaced, misused, melted, improperly installed, or blatantly abused ENVE product is not covered by warranty. ENVE brake pads and ENVE brass nipples are designed specifically for our rims, and failure to use either voids your warranty. Purchases made through eBay or similar resale sites are not supported by ENVE.
LIFETIME LOYALTY GUARANTEE
ENVE offers a Lifetime Loyalty Guarantee Program to the original owner for ENVE manufactured products. This catchall program covers accidents which fall outside of our warranty coverage for any reason.
We design our products for aggressive riding on tough terrain. However, we can’t engineer carbon to survive a collision with your garage, exposure to your exhaust, or being pitched off a cliff. We’ve worked with carbon long enough to tell the difference.
Our goal is to keep customers in the ENVE family for life. No matter what the circumstance, as part of this program, the price of replacement ENVE product is 50% off the listed local MSRP. Please note that sales tax, freight, VAT/Import duties, shipping, and labor are not covered by ENVE. Additional replacement parts are not covered by ENVE.